The Tennessee Division of Commerce and Insurance coverage returned greater than $8 million to policyholders in 2021 via mediation between customers and insurance coverage firms, the division introduced this week.
The division investigated and mediated some 2,900 complaints by policyholders, which resulted in beforehand denied claims being overturned and extra advantages paid, TDCI stated in a bulletin.
“Customers usually really feel pissed off and overwhelmed coping with insurance-related points. I wish to guarantee them that our devoted Shopper Insurance coverage Companies staff is able to help always,” stated TDCI Assistant Commissioner Invoice Huddleston. “Customers ought to do not forget that submitting a grievance is all the time an choice after they really feel a declare has been unjustly denied, or if they’ve questions or issues about their insurance coverage insurance policies.”
The information launch didn’t listing the insurance coverage firms concerned or the varieties of claims.
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